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Find important emergency information on our webpage We have emergency services available 24 hours a day, seven days a week. Report a natural gas leak if you smell natural gas, suspect a leak, or damage has occurred, immediately evacuate the area and call us from a safe location
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If you smell gas anywhere, including in your home, go outside and report it immediately to 911 or our emergency center Call 911 before calling our dedicated natural gas leak hotline at 800.947.5000 Do not assume that someone else has called it in
Help us keep your community safe!
Pg&e customers can report a downed powerline, report an emergency, report a gas leak, report a fire., report a wildfire. Report a gas emergency leave the area before calling if you suspect a gas leak, leave the area immediately Never use devices that can generate a spark, such as a light switch, garage door opener or a land line, near a gas leak Vital information on what to do when you smell natural gas, see a downed wire and other emergencies, along with general safety tips.
Natural gas safety tips from washington gas If you suspect a natural gas leak, leave the area immediately In severe cases, if not used properly, natural gas can also lead to asphyxiation Call nicor gas at 888.642.6748 and 911 once you are in a safe place away from the area of the suspected leak
Stay away until emergency personnel indicate it is safe to return.
Report an issue power or streetlight outage downed wire or gas leak tree trimming scams & theft hearing impaired Gas safety tips safety is our highest priority Follow these safety tips to keep yourself and your family safe Never use a flashlight, match or candle to look for gas leaks, and never turn electric switches on or off if you suspect a gas leak
Do not store flammable materials such as mops, brooms, laundry and newspapers near your water heater, furnace, oven, range or any gas appliance Natural gas is colorless and odorless, so natural gas companies like spire add mercaptan, which has a rotten egg scent, so you can smell a gas leak should one occur So if you ever smell natural gas, we want you to know exactly what to do immediately leave the building and head to a location where no smell of gas can be detected. We will send someone to immediately investigate and make the situation safe
Visit our gas safety page for more information on identifying a gas leak and gas safety
For an immediate response, please do not attempt to report a suspected gas leak on social. Emergency contacts find out who to call if you smell gas or suspect there is a gas emergency While national gas is responsible for the gas national transmission system, these emergency guidelines apply to all gas users. Natural gas safety tips gas safety is important, and being prepared can you help avoid dangerous situations
What to do if you suspect a gas leak how to detect carbon monoxide how to turn off your gas in an emergency other valuable advice explore tips to help you stay safe around gas. To make natural gas leaks easily identifiable, we add a harmless substance to our natural gas that makes leakages smell like rotten eggs This number is designated for natural gas leak reporting only Operators cannot take or transfer calls relating to other topics.
If you suspect a natural gas leak, leave the area and call 911
Learn how to detect a natural gas leak and know the danger signs and how to react. Natural gas leaks and emergencies natural gas is colorless and odorless until we add mercaptan, an odor similar to sulfur / rotten eggs, which helps you detect leaks If you smell natural gas or have a natural gas emergency Natural gas is naturally tasteless, colorless, and odorless.
Go to an outside location where you can no longer smell natural gas
